Residential and commercial energy consumers living in Waterbury, CT have the power to choose their electric supplier and lower the electric bill. Waterbury electricity rates fall under the Eversource (CL&P) utility service area. Thanks to PA 98-28, the responsibilities of the utility company became unbundled which opened the door for competing electric suppliers to offer Waterbury residents a choice for generation services. The increase in competition will push down energy prices. When energy suppliers compete, the consumers win.

The city of Waterbury is located 30 miles southwest of Hartford and has a population of just over 110,000. The weather consists of mild summers and cold winters. It is not uncommon to have winter storms that can produce heavy rains. The city receives more than 50 inches of rain annually.

Waterbury Utility Companies

Eversource Energy (NSTAR)

If you are planning on moving to Waterbury then you will need to set up your electricity account with Eversource, formerly known as Connecticut Light and Power. Eversource is a utility company in Waterbury that is responsible for maintaining the lines and wires to safely deliver electricity to its customers. This charge is known as the delivery charge and represents the regulated section of the electric bill. The customer will not be able to select another utility company for delivery services.

PA 98-28 requires Eversource to provide generation services to customers who do not shop around for another electric supplier. This is known as the standard offer service (SOS) charge. The SOS changes every six months and is overseen by the Public Utilities Regulatory Authority (PURA).

Contact Eversource (CL&P) for Power Outages

If you recently changed electric suppliers and experience a power outage, then you will need to contact Eversource (CL&P). Eversource still delivers power to customers who have changed electric suppliers. Thanks to advancements in technology, most power outages can be detected and fixed right away.

  • Eversource (CL&P) contact information: 1-800-286-2000.

Electric Suppliers in Connecticut

Many electric suppliers offer generation services in Connecticut. This is known as the supply rate and represents the deregulated section of the electric bill. To provide generation services in Waterbury, electric suppliers must be licensed by the Public Utilities Regulatory Authority (PURA). PURA’s website will contain a list of all licensed energy suppliers in Connecticut. Below are just a few energy companies that have built a reputation for quality service and competitive energy prices.

Direct Energy

Direct Energy

Direct Energy is one of the largest energy suppliers in North America that provides energy services to over 4 million Americans. The headquarters is based in Houston, TX. The company currently provides energy services in 24 U.S. markets and eight Canadian provinces. The company has recently been acquired by NRG.

Starion Energy

Starion Energy

Starion Energy is an independent electric retail provider that provides energy services to both residential and business customers in 11 U.S. states. Starion Energy provides renewable energy plans for customers who wish to cut their carbon footprint. The company is a proud member of the Retail Energy Supply Association. RESA advocates for energy deregulation as a better alternative for customers, than monopoly-protected utility regulation.

ClearView Energy

ClearView Energy

ClearView Energy offers customers competitive 100% renewable energy plans. The company is known for its quality service and great customer service. ClearView Energy’s headquarters are based in Dallas, TX.

Public Power

Public Power

Public Power was founded in 2008 and is currently one of the largest energy providers in North America. The company provides energy services to both residential and commercial customers in Illinois, Maryland, Massachusetts, New York, Ohio, Pennsylvania, Connecticut, Ohio, and the District of Columbia.

Constellation Energy

Constellation Energy

Constellation Energy provides energy services to over 2 million Americans, serving both residential and commercial accounts. The company is considered one of the top three natural gas providers in the United States.

Shopping for an Electric Supplier

With so many electric suppliers to choose from how do you know which one will be right for you? A person shopping for the lowest rate possible may choose a different supplier than a person shopping for a green energy plan. Energy suppliers can specialize in different energy products. When shopping for an electric supplier below are a few things to consider.

Read the Terms and Conditions!

This may sound like common sense, but many people don’t take the time to look over the details of the agreement. Not taking the time to read the terms and conditions can cost you down the road. The terms and conditions will lay out the details of the energy plan including the energy rate, term length, cancellation provisions, and any other additional charges.

Is There an Early Cancellation Fee?

Most energy plans will contain an early cancellation fee. If you change electric suppliers before the end of your term, then you may be hit with a high cancellation fee. Cancellation fees can come in the form of a flat fee or can be based on how many months are left in the agreement. These fees can cost the customer up to $300!

Long-Term vs. Short-Term Energy Plans

The most common term lengths include 12, 24, and 36-month agreements. However, electric suppliers also offer six months to as long as 48 months. Knowing which term length to decide on heavily depends on current energy prices. If the market is down, then you may want to consider locking in a long-term rate. However, if the market continues to drop you may be stuck paying a higher rate. Short-term agreements are better for those looking to switch energy companies without having to worry about any cancellation fees.

Can I be Charged Twice by Two Separate Electric Suppliers?

It will be impossible to be charged twice by two separate electric suppliers for the same billing period. If you recently changed electric suppliers and received a bill from the old supplier, then chances are it will be the final bill from a previous billing cycle. Eversource is responsible for notifying the old energy supplier and overseeing the switch to the new energy company. Eversource can only deliver power to its customers from one energy company at a time.

What Happens at the End of my Energy Plan?

Most electric suppliers will change its customers to a month-to-month variable plan after the original rate expires. Once this happens the energy company can charge the customer any amount. If you let your plan expire don’t be surprised to have the electric bill double or triple in a single billing period. We recommend shopping around for a new energy plan a month before the original plan expires.

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