Fairfield’s electricity rates are deregulated which allows residential and commercial customers to shop around for a lower supply rate on their electric bill. Connecticut introduced legislation in 1998 that required utility companies to “unbundle” the generation costs effectively allowing electric suppliers to compete and provide pricing for the supply or generation costs of the electric bill. Fairfield residents can take advantage of this competition by choosing between energy suppliers that meet their individual needs. Whether you’re shopping for the lowest rate or want a plan that is 100% green, energy choice now gives you that option!

Fairfield is located 25 miles southwest of New Haven, Connecticut, along the Long Island Sound. Fairfield has a population size of just over 60,000 people and is home to Fairfield University with a student size of just over 5,000.

Fairfield Utility Companies

If you just moved to Fairfield, then you may have already noticed the electric bill comes from The United Illuminating Company (UI). UI is the utility company that operates in Fairfield and is responsible for maintaining the infrastructure needed to safely deliver the power to the point of service, whether it’s your home or business. This service constitutes the delivery charge on the electric bill and is regulated. This means the customer cannot switch to another utility company. The delivery charge is overseen and regulated by the Public Utilities Regulatory Authority (PURA).

The United Illuminating also acts as the supplier of last resort. This means if a customer chooses not to shop around for a lower supply rate, UI will continue to charge the customer for the generation or supply charge. The supply charge is known as the price to compare and will change every six months.

Contact United Illuminating for Power Outages

The United Illuminating is responsible for resolving any power outage issues or disruption of service for their customers. If a tree falls on a power line or bad weather causes your power to go out, report the problem to UI ASAP.

  • Contact Information: 1-800-722-5584

Choosing a Retail Electric Supplier

The generation costs, also known as the supply charge, constitute the deregulated portion of the electric bill. The supply charge is the cost of generating the electricity the customer is estimated to use during the term of an energy agreement. Thanks to energy choice, customers can now choose an electric supplier based on their specific needs. If you’re new to energy choice, you may have a few questions to ask yourself before you start shopping.

What is the Price to Compare?

The price to compare is the supply rate charged to customers by United Illuminating to customers who have not chosen a competitive electric supplier. This is the rate customers use when comparing electric suppliers. If a supplier is offering a rate lower than the price to compare then the customer will be saving money by switching.

When will I be Switched Over?

Once you select an electric supplier you can expect to be switched over on the next available meter read. The meter read falls once a month around the same period. This is also known as your billing period. To find the part of the month your meter read falls on, take a look at the electric bill and find your billing period. The billing period is usually every 30 days. For example, if you sign up for a new electric supplier on July 20th, and your meter read falls around the 5th of the month, then you will be switched over to the new electric supplier on August 5th

Do I have to Cancel my Old Supplier?

When you sign up with a new electric supplier you do not have to cancel with your old supplier. The new electric supplier will notify the local utility company, who will then oversee the switch. The process will be automatic!

Can I be Charged by two Separate Suppliers?

No, it will be impossible to receive two separate electric bills. As mentioned above, the utility company is responsible for overseeing the switch. Once you sign up with a new supplier, the old supplier will receive notification from the utility company, and on the next available meter read the utility company will switch your service to the new electric supplier.

What Happens at the End of my Energy Term?

If you take no action at the end of your energy term, then expect your energy supplier to switch you over to a month-to-month variable rate. Once this happens don’t be surprised to have your rate double or even triple in a single billing period! The customer needs to pay attention to the expiration date and either sign up for a new electric supplier or cancel with the old supplier. If you decide to cancel at the end of the term, you will automatically be switched back to the United Illuminating Company.  

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