Norwalk’s electricity rates fall under Eversource, formerly known as Connecticut Light and Power, service area. If you just moved to Norwalk, then you are fortunate to live in an area that is deregulated. Residents that live in deregulated areas have the power to shop around for an electric supplier and lower the supply rate on the electric bill. Before energy deregulation, the utility companies had a monopoly on both the delivery and supply charges on the electric bill. Thanks to legislation known as PA 98-28, the generation cost became “unbundled” allowing electric suppliers to compete for the supply portion of the electric bill.

Norwalk is located just over 30 miles southwest of New Haven, Connecticut, along the Long Island Sound. The city has a population of just under 90,000 as of late 2019. Norwalk is considered to be part of both the New York City metropolitan area as well as the Bridgeport metropolitan area.

Norwalk Utility Companies

Eversource is the utility company that operates in Norwalk. The company is responsible for maintaining the lines and wires to deliver electricity to its customers. This represents the regulated portion of the electric bill and the costs are known as the delivery charges. Since this is the regulated portion of the electric bill the customer cannot switch over to another utility company. The delivery costs that Eversource charges are overseen by the Public Utilities Regulatory Authority (PURA).

Contact Eversource for Power Outages

Connecticut is known to have severe weather, especially during the winter. If you experience a power outage or any disruption of service, then contact Eversource. Eversource will be responsible for resolving all issues with the power lines even if the customer switches to another electric supplier.

  • Contact Information: 1-800-286-2000

Understanding Energy Deregulation

If you just moved to Norwalk from a regulated area, then you may still be wondering how energy deregulation works. Two charges make up the electric bill that includes the delivery and supply charge. One charge is regulated while the other is deregulated.

Delivery Charge – The delivery charge represents the regulated portion of the electric bill and as mentioned above is charged to the customer by the local utility company. The local utility company in Norwalk is Eversource. Eversource will be responsible for delivering the electricity to residential homes and businesses in the city. Since these charges are regulated the customer will not be able to switch over to another utility company.

Supply Charge – The supply charge on the electric bill represents the deregulated portion of the electric bill. This is the cost of generating the electricity the customer is estimated to use during the term of an energy agreement. If the customer does not switch to a competitive electric supplier, Eversource will continue to charge the customer for the supply charges. The supply rate by Eversource is known as the price to compare and change every six months.

The most common method of billing in deregulated markets is single billing. This means if the customer chooses to switch electric suppliers, they will still receive one electric bill from Eversource that incorporates both the delivery and supply charges.

How to Choose an Electric Supplier

Thanks to energy choice, the customer now has more options to choose from when selecting an electric supplier. With dozens of energy suppliers competing for your business it may be hard to decide which one is right for you. Energy suppliers may specialize in different areas. These are just a few questions you can ask to help you find the perfect fit.

Is there a Cancellation Fee?

Most electric suppliers will charge the customer a cancellation fee if the customer switches energy suppliers before the expiration of the term. If you’re not paying attention to the expiration of the agreement, you may be hit with a hefty fee! If you’re selling your house and moving to a new location, then most energy suppliers will not charge the cancellation fee.

Is this a Fixed or Variable Rate?

It is not uncommon for energy suppliers to offer a low introductory variable rate for the first month of the agreement only to jack up the rate on the customer the following month. Month-to-month variable rates usually don’t have a cancellation fee. Fixed rates will not change on the customer for the term of the agreement. If the energy market increases, you will have a ceiling on the price. However, most fixed rates will come with a cancellation fee.

Are There Additional Fees?

If you don’t read the terms and conditions carefully, you might be in for a surprise when you receive the electric bill. Energy plans can have extra fees such as a meter fee that will charge the customers an additional $10 per month.

Do you Provide Green Energy Plans?

A growing number of electric suppliers are offering their customers 100% green renewable energy plans. The estimated amount of electricity the customer is expected to use during the term of their agreement will be generated by renewable energy sources. Examples of renewable energy sources include solar, wind, and hydropower.

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