The city of Pflugerville is deregulated allowing residents to shop around and choose their own Retail Energy Provider (REP). Unlike Austin, located just a few miles south, Pflugerville’s electricity market became unbundled in 2002 thanks to Texas Senate Bill 7 (SB7). This legislation called for the restructuring of the utility companies, opening the door for competing energy suppliers to provide generation rates to Texans. Although most electricity markets in Texas are deregulated, a few cities including Austin, San Antonio, and El Paso remain regulated leaving customers no choice but to stay with their local distribution company (LDC).

Pflugerville, TX is located 20 miles north of Austin. Since 2010, the population has grown by nearly 40 percent! According to the 2019 Census, the city has an estimated population of just over 65,000. This should be no surprise given Austin is one of the fastest-growing cities in the country. Many Austinites are moving north in search of affordable housing. If you fall in that camp, take advantage of energy deregulation and start shopping for a lower supply rate today!

Pflugerville Utility Companies

Oncor Utility Company

Oncor is the local distribution company that operates in Pflugerville, TX. If you’re moving to the city then you can expect to receive the electric bill from Oncor. Oncor’s main responsibility is to maintain the lines and wires used to safely deliver the electricity to its customers. If you change energy suppliers, the electric bill will still come from the utility company. This form of billing is known as single billing and will incorporate both the delivery and supply charges.

Contact Oncor for Power Outages

If you switch energy suppliers and experience a power outage or disruption of service, then contact your local utility company. Since Oncor is the utility company in Pflugerville they will be responsible for fixing all power issues. Thunderstorms and bad weather are usually the prime reason for power outages in this area. Oncor provides an outage map with real-time information. To report an outage, call the number below.

  • Oncor’s Contact Information: 1-888-313-4747

Understanding Energy Deregulation

If you’re new to energy deregulation, then having the responsibility of choosing an electric supplier might seem like a daunting task. However, energy suppliers competing to earn your business has the effect of pushing down prices. Locking in a long-term rate can save you up to 10-20 percent while protecting against any rises in the energy market. To have a better understanding of energy deregulation then we need to take a look at the electric bill. The electric bill has two sections that include the delivery and supply charges.

Delivery Charge – The delivery charge pertains to the regulated portion of the electric bill. This is charged to the customer by the local utility company and is overseen by the Public Utility Commission of Texas. This is the cost of delivering electricity to your home or business. Given the logistics involved, the customer will not be able to choose another utility company.

Supply Charge – The supply charge represents the deregulated portion of the electric bill. This is the cost charged by the energy supplier for generating or purchasing the electricity the customer is estimated to use during the term of the contract. The customer has the choice to shop around for a lower supply rate, also known as the price to compare.

Choosing an Electric Supplier

There are many advantages to being able to choose an electric supplier. Electric suppliers may offer customers a variety of energy rate products to choose from. The most common energy rate products are fixed and variable rates. Energy choice also gives the customer the option on which sources the energy is generated. If you’re looking to cut down your carbon footprint, many suppliers are now offering 100% renewable energy plans. Here are just a few questions you need to ask while shopping around for a new electric supplier.

What is the Electricity Facts Label (EFL)?

The Electricity Facts Label (EFL) is the terms and conditions that energy suppliers have to provide their customers. Texas law requires all energy suppliers to present the EFL to customers that will contain the details of the plans. The EFL will include such information as product type, term length, cancellation fees, and any other charges that may be added to the rate. When shopping for electricity rates in Texas, always ask the energy supplier for the EFL.

When will I be Switched Over?

When you sign up for a new rate plan in Texas, you can be switched over right away. The energy supplier will notify your local utility company who is then responsible for the switch. Expect to wait for two billing cycles before the new energy rate plan will be reflected on the electric bill.

Do I have to Cancel with my old Supplier?

You do not have to notify your old supplier when you sign up for a new rate plan. The switch will be automatic and will be overseen by the local utility company. If you live in Pflugerville, then the energy supplier will be notified by Oncor.

Can I be Double Charged?

It will be impossible to receive two electric bills from two different energy suppliers for the same billing period. When you change energy suppliers, you will not have to worry about paying double. Oncor can only deliver the electricity to your home or business from one energy supplier.

What Happens at the End of my Term?

Once the energy term expires, it is common for energy suppliers to switch the customer to a variable rate. Once this happens don’t be surprised to have the electric bill jump up on you. If you want to avoid having the electric bill double in a single billing period, it is important to keep track of the term’s expiration date. Locking in a new rate at the time of expiration can save you from future headaches.

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