Allen, TX is just one of the many cities in Texas that falls under a deregulated energy market. This gives Allen residents the power to choose their electric supplier and save money on the electric bill. Allen electricity rates are offered by a variety of energy suppliers that are licensed to provide service in the great state of Texas. Energy choice has created a competitive environment for energy suppliers as they now have to compete to earn your business. This high level of competition has the effect of pushing down prices. Texans enjoy some of the most competitive energy prices in the nation.

The city of Allen is located about 20 miles north of Dallas and has an estimated population of just over 100,000. The number one employer of the city is Allen Independent School District which currently employees just over 2,500 people. The city has a subtropical climate with summer’s averaging in the mid-‘90s and winters cooling off to the mid-‘50s.

Oncor is the Utility Company in Allen

Oncor Utility Company

The city of Allen is located in the Oncor Utility service area. Oncor is responsible for maintaining the lines and wires to safely deliver the electricity to homes and businesses in their service area. This represents the regulated portion of the electric bill. This charge is known as the Transmission and Distribution Utility (TDU) charge and is overseen by the Public Utility Commission of Texas. Allen residents will not be able to choose another utility company for their delivery costs.

Contact Oncor for Power Outages

If you recently switched electric suppliers and experience a power outage or any disruption of service, then contact Oncor. Oncor is responsible for the maintenance of the power lines that deliver the electricity to the point of service. They will continue to provide this service even after the customer switches energy suppliers for their generation costs.

  • Oncor Contact Information: 1-888-313-4747

Choosing an Electric Supplier

Residential and commercial customers living in Allen get to share all the same competitive energy suppliers as their neighbor Dallas, just to the south. Texas is widely considered the energy hub of the world with well over a dozen energy suppliers based in Houston, Dallas, and the surrounding areas. There is no shortage of energy choices in the state and if you understand the Electricity Facts Label (EFL) and choose the right plan it will pay off. Here are just a few questions you need to ask when shopping for a Retail Energy Provider (REP).

What is the Electricity Facts Label (EFL)?

The Electricity Facts Label (EFL) is a set of terms and conditions provided by the energy suppliers that will include information such as term length, rate type (fixed or variable), cancellation fees, and any other additional fees. Understanding the EFL from each energy provider will make it easier for the consumer to compare energy plans. The Public Utility Commission of Texas requires this information to be provided to customers.

Is There a Cancellation Fee?

Most energy plans will have an early cancellation fee. Some may charge a flat cancellation fee while others will base the cancellation fee on how many months are left in the agreement. Cancellation fees can cost as much as $300. The EFL will contain this information which will be provided by the energy company.

Are There Additional Fees?

If you don’t read the EFL carefully you might be stuck paying a higher rate. It is common to have a base charge fee that can range from $5 to $10 per month. Depending on the plan, it is also common for energy companies to charge an extra fee if the customer consumes less than 1,000 kilowatt-hours per month. These charges can add up over time making the overall plan more expensive than originally thought.

Can I be Charged Twice by Different Energy Suppliers?

If you recently switched to a new energy supplier, you will not have to worry about receiving an electric bill from your old energy company for the same billing period. The local utility company (Oncor) is responsible for overseeing the switch between the energy companies. Therefore, it is impossible to receive two separate electric bills for the same billing period.

Do I have to Notify my Old Supplier That I Switched?

When you sign up with a new energy supplier the change will be automatic. You will not have to notify your old supplier that you changed companies. The new energy supplier will notify Oncor, who will then notify your old energy supplier. Oncor is responsible for overseeing the switch from the old supplier to the new. There will be no disruption of power during the change.

What Happens at the End of the Term?

Upon the expiration of the term, most energy suppliers will charge the customer a month-to-month variable rate. Once this happens do not be surprised to have the rate double or even triple on you in a single billing period. The customer should pay attention to the expiration date and sign up for a new plan to avoid any surprises on the electric bill.

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