The Illuminating Company, part of the FirstEnergy group of companies, is a utility company that manages the power lines in northeast Ohio. The utility company delivers electricity to more than 700,000 customers including residents in Cleveland. The Illuminating Company service area is deregulated meaning residents can compare electric suppliers and choose the lowest electric rate. Ohioans that choose to shop can save 25% or more on the electric bill. Customers that switch can expect the same quality of service from the utility company.

The Illuminating Company

Illuminating Company Power Outage

If you experience a power outage, then contact the Illuminating Company. The utility company is responsible for making sure the lights stay on in its service area. The number one cause of power outages is falling tree branches. If you spot a tree that may pose a danger, then be sure to contact the utility company right away.

  • The Illuminating Company Power Outage Number: 1-888-544-4877
Power outage

Illuminating Company Price to Compare

Along with keeping the lights on, the Illuminating Company is required to provide a default rate for supply services to customers that do not switch over to a competing energy supplier. The default rate is variable and is often not competitive. Customers that want to shop for electric rates can use the default rate, often referred to as the price to compare, to determine energy savings. If an electric supplier is offering a supply rate lower than the price to compare, then the customer will be saving money by switching.

Power to Choose in Ohio

In 1999, the Public Utilities Commission of Ohio (PUCO) passed Senate Bill 3 (SB3). This act officially deregulated the electricity market giving residents the option to compare electric suppliers and switch to a lower rate. Before energy deregulation, the utility companies had a monopoly on the generation, transmission, and delivery of power to customers in their respective service areas. If a customer was unhappy with the rate there was nothing they could do. Thanks to energy choice and the power to choose, Ohio residents are no longer held hostage by utility companies.

Understanding Illuminating Company Bill Charges

If you’re planning on moving to Cleveland or the surrounding area, then you can expect the Illuminating Company to be your utility company. This means even if you plan on shopping for an alternate electric supplier, the account will still have to be set up through the Illuminating Company. Most deregulated electricity markets, including Ohio, operate under single billing unless the customer requests dual billing. Single billing will incorporate both the delivery and supply charges and will be sent to the customer by the utility company.

  • Delivery Charge – This section of the electric bill will be charged by the Illuminating Company. These charges represent the cost of delivering power to homes and businesses.
  • Supply Charge – This section of the electric bill will be charged by the new electric supplier. This is the cost of generating the power the customer is estimated to use during the period.

Illuminating Company Additional Services

Illuminating Company is more than just a utility company. Customers should take advantage of the additional services the company provides. Below is a full list of services customers can take advantage of. Don’t go in on a project alone when you can hire professionals to do the job right.

To find more information about the below services call 1-800-505-7283.

  • Electrical Services
  • Tree Services
  • Surge Assistance
  • Landscape Lighting
  • Post Lamps
  • Security Lighting
  • Home Insulation
  • Home Connections
  • Home Repair Plans

Switching Electric Suppliers

The process of comparing and switching electric suppliers is simple! If this is your first time switching, then there is no need to fret. Select the energy plan that is right for you and sign up. Several price comparison websites will make the process easy. Make sure you receive a confirmation to assure the process is complete. Upon signing up, the energy supplier will notify the utility company and you will be switched over on the next available meter read.

Ohio Utilities